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Elements and Performance Criteria

1. Assess need to use empty hand techniques and response options.
   • Review workplace procedures and policies including WHS to ensure compliance with legal rights and responsibilities when using empty hand techniques for security work.
   • Identify subject of threat and continually observe and anticipate movement and aggression.
   • Ensure stance and distance from subject maximises range of defensive options and tactical advantages in physical contact.
   • Assess alternative response and withdrawal options for viability and incorporate defensive options into selected response.
   • Check and confirm personal safety needs and identify available escape routes.
2. Apply defensive empty hand techniques.
   • Use interpersonal techniques to exchange information with the subject and give spoken warnings and directions.
   • Use empty hand techniques and ensure that grip on subject is secure, firm and applied using level of force proportionate to the threat context.
   • Quickly apply holds to appropriate areas of the body in a safe manner.
   • Anticipate strikes and blows from subject and adopt, parry or block positioning.
   • Limit contact with subject to the minimum necessary to remove immediate threat, and use lower force options immediately when threat decreases or ceases.
3. Restrain and isolate subject.
   • Isolate and contain subject at a safe distance from members of the public, and minimise opportunities for escape.
   • Identify situations requiring specialist assistance and seek assistance or advice from relevant persons using communication equipment.
   • Escort subject from the incident scene to a secure location and monitor their wellbeing and safety.
   • Use communication equipment to report incident details and subject location to relevant persons.
4. Finalise and evaluate response.
   • Review and evaluate effectiveness of response against incident circumstances and observations, in consultation with relevant persons.
   • Identify improvements to future security response procedures using defensive techniques.
   • Complete incident report and securely maintain documentation in accordance with workplace requirements.
   • Recognise effects of stress and manage own well-being using stress management techniques.